| Channel | Response time |
|---|---|
| Chat | 5-10 min |
| Telegram | up to 1 hour |
| up to 24 hours |
Your login, the protocol you use (CCCam/Newcamd/OSCam) and the channel package. This helps resolve the issue faster.
Duplicate your request via another channel (e.g. Telegram if you wrote by email). Mention your ticket ID if you have one.
Yes. Our support can guide you through CCCam, Newcamd, OSCam and Mgcamd configuration step by step.
Utgard.tv customer support is available around the clock, 365 days a year. Our experienced technical team provides assistance with CCCam, Newcamd, OSCam and Mgcamd receiver configuration, payment processing via bank cards, WebMoney and cryptocurrency, account management, package selection and server troubleshooting. Average response time is under 10 minutes via live chat. The Telegram bot provides automated notifications about package expiry dates, server maintenance schedules and service status updates. Utgard.tv has been serving satellite TV cardsharing customers across Europe since 2010 with 8 dedicated servers located in EU data centers, maintaining 99.9% uptime guarantee. We support all major satellite receivers including Dreambox, Vu+, Enigma2, Openbox, GI, U2C and Amiko. Available packages include NTV+, Viasat, HotBird, Astra, Kontinent and more.
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